Frequently Asked Questions

The Kashütte is located in the heart of the Hochzillertal ski and hiking area in the Zillertal (Tyrol), right next to the valley station of the Hirschbichl Lift.

No. In winter, the Kashütte is accessible only on skis and with a valid ski pass. In summer, you can reach the hut via the Zillertaler Höhenstraße.

In winter, first take the silver Hochzillertal III gondola up the mountain, then continue on the 8-person Schneeexpress. From there, ski down to the Kashütte, which is located right next to the valley station of the Hirschbichl lift. You can return to the ski area from the hut via the Hirschbichl T-bar lift.

Right next to the Kashütte is the lower station of the Hirschbichl T-bar lift. You can take it from the hut back to the Hochzillertal ski area.

The winter season at the Kashütte begins in December and lasts until the end of the ski season in the Hochzillertal.
In the summer, you can book the Kashütte on a self-catering basis; the restaurant is closed during this time.

The Kashütte offers cozy, Tyrolean-style double rooms, each approximately 30 m², with basic apartment amenities. The rooms can also be booked as family rooms for 2 adults and 1 child up to 3 years old; alternatively, an extra bed is available for an additional fee.

A room at the Kashütte is designed to accommodate 2 people. With an extra bed (for an additional fee) or as a family room for 2 adults and 1 child up to 3 years old, it can accommodate up to 3 people.

Yes. You can book the double rooms at the Kashütte as family rooms for 2 adults and 1 child up to 3 years old. Alternatively, an extra bed is available for an additional fee.

Yes, an extra bed is available in the rooms at the Kashütte for an additional fee. This means a room can accommodate up to 3 people.

Every room at the Kashütte features a box-spring bed, a bathroom with a shower and toilet, a hair dryer, a kitchenette with a stovetop, electric kettle, refrigerator, dishes, and silverware, a flat-screen TV with the Sky movie package, a sitting area, a closet, and a ski boot warmer. In addition, there is a spacious private terrace with panoramic views of the Zillertal mountains. The rooms were crafted using high-quality materials by local artisans.

Yes, every room has a kitchenette with a stovetop, electric kettle, refrigerator, dishes, and silverware. This way, you can prepare your own meals.

Yes. Every room at the Kashütte has its own spacious terrace with a panoramic view of the Zillertal Alps.

Yes. Meals are not included in the room rate. You can order and pay for them separately on-site at the Kashütte restaurant; room service is also available. In winter, breakfast and dinner are available by advance order. In summer, the restaurant is closed, and you’ll need to prepare your own meals.

A room at the Kashütte costs between €200 and €250 per night for two people, depending on the length of stay and the season. The price does not include meals or the local tax. You can see the exact price for your desired dates in the Booking Assistants.

No. The room rate does not include meals. You will order and pay for food and drinks separately on site at the Kashütte restaurant.

No, the room rates at the Kashütte do not include the local tax.

You must pay for your stay in advance via bank transfer. Only cash payments are accepted on site at the Kashütte.

No. At the Kashütte, only cash payments are accepted—for example, for food and drinks at the restaurant. You must pay for your stay in advance via bank transfer.

You can book the Kashütte exclusively through the booking wizard on our website at www.kashuette.com or by sending an email request to info@kashuette.com.

You can reach the hosts of the Kashütte, the Obersteiner family, by phone at +43 676 443 8977 (Hannes Obersteiner) or +43 664 534 3928 (Simone Obersteiner). You can reach us by email at info@kashuette.com. Reservations can only be made through the website or by email.

Yes. The Kashütte has free Wi-Fi with a good connection, and cell phone reception is also decent.

Yes, every room at the Kashütte has its own ski boot warmer.

Pets are generally not allowed at the Kashütte. In exceptional cases, it may be possible upon request. Please contact us before making your reservation.

No, the Kashütte doesn't have a sauna.

Your room at the Kashütte will be available starting at 2:00 p.m. on the day of your arrival. You are welcome to arrange an earlier check-in with us in advance.

In winter, please vacate your room by 8:30 a.m. at the latest on the day of departure. We need your luggage by 8:00 a.m., as it will be transported from the lodge to the mountain station at that time.

During the summer, we’ll arrange your check-in and check-out times individually with you, usually between 12:00 p.m. and 7:00 p.m.

Yes, by arrangement. Please contact the Kashütte before your arrival, and we'll be happy to see if we can arrange an early check-in or late check-out for you.

Yes. We recommend that you complete the Kashütte online check-in before your arrival. You’ll find the link in your reservation confirmation, your booking confirmation, and in the email you’ll receive shortly before your arrival. You only need to complete the online check-in once.

In the winter, we serve breakfast daily from 8:40 a.m. to 10:00 a.m. in the Kashütte.

Yes, but only if you order in advance. The lodge closes for evening service at 4:00 p.m. in the winter. Therefore, please order dinner, the “Brettljause” to your room, and drinks for the evening from us in advance. At 4:00 p.m., we’re also happy to serve you dishes from our daily menu. For this, we’ll need your reservation or order by midday.

No. The Kashütte restaurant is closed in the summer; you'll be staying with us on a self-catering basis. You can purchase beverages from us.

There are several mountain huts with food and drink service in the area around the Kashütte, most of which are within an hour's walk. The closest ones are the Kristallhütte (about a 15-minute walk) and the Hirschbichlalm (about a 30-minute walk).

The Hirschbichlalm is about a 30-minute walk from the Kashütte and is open daily in the summer. There, you can have breakfast, lunch, and dinner. If you’d like to dine there after 6:00 p.m., please make a reservation by calling +43 664 5017298.

The Kristallhütte is located just about a 15-minute walk from the Kashütte and is open in the summer. You can have breakfast and dinner there. You can find the current opening hours on the Kristallhütte website. You don’t need a reservation for breakfast, but you do need one for dinner: please email info@kristallhuette.at.

In winter, you can reach the Kashütte via the Hochzillertal ski area. Park your car for free in the parking garage at the Hochzillertal valley station. Then check in at the mountain railway information office as a guest of the Kashütte and purchase your ski passes there. Afterward, take the silver Hochzillertal III gondola up the mountain. To transport your luggage, you can use the elevator at the Stock sports shop or the escalator. Leave your luggage in the luggage room at the top station; we’ll take it to the hut. From the top station, continue on the 8-person Schneeexpress and then ski down to the Kashütte, which is located right next to the valley station of the Hirschbichl Lift.

Guests at the Kashütte can park for free in the parking garage at the Hochzillertal valley station for the duration of their stay.

Please leave your luggage in the luggage room at the mountain station. After the ski area closes, around 4:30 p.m., we’ll pick it up there and take it to the Kashütte. On the day of your departure, we’ll deliver your luggage from the hut back to the mountain station around 8:00 a.m.

Starting at 3:00 p.m. on the day of arrival, guests of the Kashütte can ride the mountain railway for free if they have a valid ski pass for the following day. Show this ski pass to the railway staff and let them know that you are a guest of the Kashütte. The mountain railway staff have been informed.

No. On the day of departure, guests of the Kashütte may use the lifts free of charge until 10:00 a.m. to reach the mountain station. Please inform the lift staff that you are a guest of the Kashütte.

In the summer, the only way to reach the Kashütte is via the Zillertal High Road. Take the Zillertal exit on the Inntalautobahn and drive to Ried im Zillertal. Turn right at the traffic light and follow the signs for the Zillertaler Höhenstraße. After about a 20-minute drive uphill, you’ll reach the Kaltenbacher Bergbahn reservoir, where you can park right by the lake. From there, it’s about a 45-minute walk to the Kashütte.

No. Because of the alpine pasture area, it is not possible to drive all the way to the hut. You can park at the Kaltenbacher Bergbahn reservoir and reach the Kashütte from there in about 45 minutes on foot or by taking our free shuttle.

Yes. We'd be happy to arrange a free shuttle and transport your luggage from the parking lot at the Speicherteich to the Kashütte. Please make an appointment with us well in advance so you won't have to wait.

The Kashütte is located in high-alpine terrain. Please avoid taking evening walks away from the ski slopes, as there is a risk of injury, falls, and avalanches. In case of bad weather, heavy snowfall, or fog, please do not leave the resort in the evening.

The Kashütte has reliable Wi-Fi. In case of an emergency, it’s best to use WhatsApp calls. The hosts’ emergency numbers are: Hannes Obersteiner +43 676 443 8977 and Simone Obersteiner +43 664 534 3928.